Gigworks Guarantee

Gigworks offers a protection policy for you as soon as you hire your freelancers. Your payment is securely held by us and will only be released when work is completed to ensure that both parties comply with the agreement.

We assure a refund if your freelancer fails to deliver the final work. Our support team will further investigate the job quotations and chat history between you and your freelancer judiciously if any terms of the employment terms has been violated.

What Our Guarantee Covers: What Our Guarantee Does NOT Cover: Verified Freelancers

Every freelancer on Gigworks has gone through a series of stringent quality standards to ensure quality work performance is delivered to you.

Job Progress

Get in touch with your freelancers to communicate your expectations, ensuring quality delivery. Once the work is completed, you may leave your ratings and reviews for your freelancers.

Support Team

We have a proactive team working round the clock ready to assist you with your queries.

Feel free to get in touch/reach out to us regarding these issues:

For General Enquiries

For IT Help/Support

Refund Application

Regarding refund applications due to a violation in the engagement terms, check out our FAQs here.